Data Protection — Effective 2026

777kd Privacy Policy
How We Protect Your Data

Your personal data is handled with the same level of care that we apply to every other part of the 777kd platform. This Privacy Policy explains in clear, plain English exactly what information we collect from players in Bangladesh, why we collect it, how it is used, and the rights you hold over your own data at all times.

Effective: 2026 Bangladesh Players Language: English 256-bit SSL Protected

Our Commitments

Six Privacy Principles That Guide 777kd

Before reading the full policy document, these six principles summarise the core data-protection commitments that 777kd makes to every player in Bangladesh. They are operational standards, not aspirational statements.

Minimal Data Collection

777kd collects only the personal information that is strictly necessary to operate your account, process payments, verify your identity, and comply with our legal obligations. We do not collect data speculatively or build behavioural profiles for sale to advertising networks.

No Third-Party Data Sales

Your personal data is never sold, rented, or traded to third parties for marketing or any other commercial purpose. Information is shared with third parties only where required to operate the service (such as payment processors) or where mandated by applicable law.

Bank-Grade Encryption

All data transmitted between your device and the 777kd platform is protected by 256-bit SSL/TLS encryption — the same standard used by leading Bangladeshi financial institutions. Sensitive stored data, including passwords and payment details, is additionally protected using industry-standard cryptographic methods.

Limited Internal Access

Access to player personal data within 777kd is restricted to authorised personnel who require that data to perform their specific job functions. No support agent can view your full payment card numbers or your password in plain text. Data access is logged, monitored, and regularly audited.

Your Rights Are Respected

You have the right to access, correct, and request deletion of your personal data at any time. You also have the right to object to certain types of processing, to request data portability, and to withdraw consent where processing is based on consent. All such requests are handled promptly by our support team.

Defined Retention Periods

777kd retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law. Once data is no longer required, it is securely deleted or anonymised. Account data is not retained indefinitely following account closure.

Effective Date: 1 January 2026 | Version 2.0

Table of Contents

About This Policy
Data Controller Information
Information We Collect
How We Use Your Information
Legal Basis for Processing
Data Sharing and Disclosure
Cookies and Tracking Technologies
Data Security
Data Retention
Your Rights
Children and Minors
Changes to This Policy
Contact and Complaints

1 About This Policy

This Privacy Policy ("Policy") describes how 777kd ("we", "us", "our") collects, uses, stores, and discloses personal information about you ("the Player", "you", "your") when you access or use the website at https://777kd.io and any associated services, features, games, or mobile interfaces provided by 777kd (collectively, "the Platform").

This Policy applies to all users of the 777kd platform, including registered account holders, visitors who browse the platform without registering, and individuals who contact our customer support team. It covers personal data collected through all channels — including the website, live chat, email, and payment processing interfaces.

This Policy should be read alongside our Terms & Conditions and Responsible Gaming Policy, which together form the complete framework governing your use of the 777kd platform. By registering an account or continuing to use the platform after this Policy has been made available to you, you acknowledge that you have read and understood how we handle your personal data.

Plain-English Summary: This document tells you exactly what personal information 777kd holds about you, why we hold it, who we might share it with, and what you can do if you want to access, correct, or delete it. We have written it in clear English to make it as accessible as possible for our players across Bangladesh.

2 Data Controller Information

777kd is the data controller responsible for the personal information collected through the platform. As data controller, 777kd determines the purposes and means by which your personal data is processed. If you have any questions about how your data is handled, or wish to exercise any of your rights under this Policy, you may contact our data protection team through the 24/7 live chat function available on the platform or by writing to our support email address.

Support contact (plain text — not a clickable link): [email protected]

Our support team operates in English and is available around the clock, including Bangladeshi public holidays such as Eid, Victory Day (16 December), and Independence Day (26 March). All data-related enquiries will be acknowledged within 24 hours Bangladesh Standard Time (BST, UTC+6) and substantively responded to within five business days.

3 Information We Collect

777kd collects personal information from you through several means. The categories of information we collect, and the circumstances in which we collect them, are described in detail below.

3.1 Registration Information

When you create a 777kd account, we collect the information you provide during the registration process, which includes:

Full legal name
Date of birth (used to verify that you are aged 21 or above)
Email address
Mobile phone number
Residential address (city, district, Bangladesh)
Username and password (password stored in hashed, non-reversible form)

3.2 Identity Verification (KYC) Information

Before processing your first withdrawal, or at any point where we are required to verify your identity under our Know Your Customer (KYC) procedures, we may collect:

Government-issued photo identification (National ID card, passport, or driving licence)
Proof of address (utility bill, bank statement dated within 90 days)
Proof of ownership of the payment method used (bKash, Nagad, Rocket, or Upay account confirmation)
Source of funds documentation for deposits above specified thresholds
Selfie or live photograph for biometric identity confirmation where required

3.3 Transactional Information

We automatically record information related to your financial activity on the platform, including deposit amounts, withdrawal requests, bonus credits, game stake amounts, and winnings. This information is retained for accounting, fraud prevention, and regulatory compliance purposes.

3.4 Technical and Usage Information

When you use the 777kd platform, we automatically collect certain technical data, including:

IP address and approximate geographic location
Browser type, version, and operating system
Device identifiers (for mobile and tablet users)
Session duration, pages visited, and navigation patterns
Game play history, including game titles accessed and session times
Referral source (how you arrived at the 777kd platform)

3.5 Communications Data

If you contact our support team via live chat or email, we retain records of those communications, including the content of messages, timestamps, and the resolution of any issues raised. These records are used to improve service quality and to resolve any disputes or complaints.

4 How We Use Your Information

777kd uses the personal information it collects for the following specific purposes:

Purpose	Information Used
Account creation and management	Registration information, username, contact details
Age verification (21+ compliance)	Date of birth, government-issued ID
Processing deposits and withdrawals	Payment method details, transaction records, KYC documents
Fraud prevention and security monitoring	IP address, device identifiers, transaction patterns
Responsible gaming compliance	Play history, session data, self-exclusion records
Customer support and dispute resolution	Communications data, account history
Platform improvement and analytics	Usage data, navigation patterns (aggregated and anonymised)
Regulatory and legal compliance	All categories, as required by applicable law
Promotional communications (where consent given)	Email address, game preferences, bonus activity

777kd does not use automated decision-making (including profiling) that produces legal or similarly significant effects on players without human review. Where automated systems flag an account for security review, a member of the 777kd team personally reviews the case before any action is taken.

5 Legal Basis for Processing

777kd processes your personal data on the following legal grounds:

Contractual necessity: Processing your registration information, KYC documents, and transactional data is necessary to fulfil our contract with you — specifically, to operate your account, process payments, and provide access to games and services.
Legal obligation: Certain processing activities — including identity verification, transaction monitoring, and the retention of financial records — are required by applicable anti-money-laundering, counter-terrorism financing, and data protection laws.
Legitimate interests: We process technical and usage data based on our legitimate interest in operating a secure, high-quality gaming platform, preventing fraud, improving user experience, and maintaining platform integrity.
Consent: Where we send you marketing communications or use optional cookies, we do so only on the basis of your explicit consent, which you may withdraw at any time without affecting the lawfulness of prior processing.

6 Data Sharing and Disclosure

777kd does not sell, rent, or trade your personal data to any third party for commercial or marketing purposes. We share personal data only in the following limited and necessary circumstances:

Payment service providers: bKash, Nagad, Rocket, Upay, and card network partners (Visa, Mastercard) receive the minimum data required to process your deposit or withdrawal transaction securely. These providers operate under their own privacy policies and data protection obligations.
Game software providers: Studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive anonymised session identifiers for the purpose of game delivery and technical support. They do not receive your name, contact details, or payment information.
Identity verification services: Where we use third-party KYC verification tools to authenticate your identity documents, those tools process your identity data under strict contractual data processing agreements.
Legal and regulatory authorities: We may disclose personal data to law enforcement agencies, financial regulators, or other competent authorities where we are legally required or compelled to do so by a valid legal order, subpoena, or court order.
Fraud prevention agencies: We may share relevant data with recognised fraud prevention and anti-money-laundering databases to protect the platform and all players from financial crime.
Business transfers: In the event of a merger, acquisition, or sale of the 777kd business or its assets, your personal data may be transferred to the successor entity, subject to equivalent privacy protections being maintained.

Key Assurance: No advertising network, data broker, social media platform, or unaffiliated commercial organisation receives your personal data from 777kd. We do not monetise player data.

7 Cookies and Tracking Technologies

The 777kd platform uses cookies and similar tracking technologies to ensure the platform functions correctly, to maintain your logged-in session, to remember your preferences, and to collect aggregated analytics data that helps us improve the platform experience for all players in Bangladesh.

The following categories of cookies are used on the 777kd platform:

Strictly necessary cookies: These are essential for the platform to operate. They maintain your login session, enable secure payment flows, and support core security functions. These cookies cannot be disabled without preventing you from using the platform.
Functional cookies: These cookies remember your preferences, such as your preferred language or display settings, to provide a more personalised experience on return visits.
Analytics cookies: These cookies collect anonymised information about how players use the platform — which pages are visited most frequently, where users encounter errors, and how navigation flows are used. This data is aggregated and does not identify individual players.
Marketing cookies: Where you have provided consent, these cookies help us understand which promotional channels directed you to 777kd, allowing us to allocate marketing resources more effectively. You may withdraw consent for marketing cookies at any time.

You may manage your cookie preferences through your browser settings. Note that disabling strictly necessary cookies will impair your ability to use the 777kd platform. Disabling analytics or marketing cookies will not affect your ability to access games, make deposits, or use any core platform feature.

8 Data Security

777kd employs a multi-layered technical and organisational security framework to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our security measures include, but are not limited to:

256-bit SSL/TLS encryption for all data in transit between your device and our servers
AES-256 encryption for sensitive data stored in our databases
Bcrypt hashing for all stored passwords — meaning no 777kd employee can view your password in plain text
Role-based access controls limiting internal data access to personnel with a documented operational need
Comprehensive audit logging of all internal access to player data
Regular penetration testing and vulnerability assessments conducted by independent security professionals
24/7 automated monitoring for unusual activity patterns, including multiple failed login attempts, IP anomalies, and atypical transaction behaviour
Secure, geographically redundant data centre infrastructure with restricted physical access

In the event of a data security incident that materially affects your personal data, 777kd will notify affected players promptly and without undue delay, providing details of the nature of the incident, the data affected, and the steps being taken to address it. Notifications will be sent to the email address registered on your account.

Your Responsibility: While 777kd takes every reasonable technical precaution to protect your data, you are also responsible for maintaining the security of your account. Use a strong, unique password for your 777kd Login and never share your credentials with anyone. If you suspect your account has been compromised, contact our support team immediately via live chat.

9 Data Retention

777kd retains personal data for the minimum period necessary to fulfil the purposes for which it was collected, subject to any longer retention periods required by applicable law. The following general retention periods apply:

Data Category	Retention Period	Reason
Account registration data	Duration of account + 5 years post-closure	Legal and regulatory compliance
KYC identity documents	5 years from date of verification	Anti-money-laundering obligations
Financial transaction records	7 years from transaction date	Financial record-keeping requirements
Customer support communications	3 years from last interaction	Dispute resolution and quality assurance
Technical / usage logs	13 months from collection	Platform analytics and fraud prevention
Self-exclusion records	Duration of exclusion + 7 years	Responsible gaming compliance
Marketing consent records	Until consent withdrawn + 3 years	Proof of consent compliance

Once a retention period expires, data is either permanently and securely deleted from all 777kd systems or anonymised in a manner that makes it impossible to re-identify individual players. Anonymised data may be retained indefinitely for aggregated statistical analysis.

10 Your Rights

As a player whose personal data is processed by 777kd, you hold the following rights, which you may exercise at any time by contacting our support team via live chat or email:

Right of access: You may request a copy of all personal data that 777kd holds about you. We will provide this in a structured, commonly used, machine-readable format within 30 days of a valid request.
Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or supplemented without undue delay.
Right to erasure: You may request that we delete your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent (and no other legal basis applies), or where the data has been unlawfully processed. This right is subject to overriding legal retention obligations.
Right to restriction of processing: You may request that we restrict the processing of your data in certain circumstances, such as where you contest the accuracy of the data or where processing is unlawful but you prefer restriction over deletion.
Right to data portability: Where processing is based on your consent or on a contract with you, you may request that your data be provided in a portable format suitable for transfer to another service provider.
Right to object: You may object to processing carried out on the basis of our legitimate interests at any time. You also have an unconditional right to object to the processing of your data for direct marketing purposes.
Right to withdraw consent: Where processing is based on your consent (such as for marketing emails), you may withdraw that consent at any time without affecting the lawfulness of prior processing based on that consent.

777kd will respond to all valid rights requests within 30 days of receipt. Where a request is complex or numerous, we may extend this period by a further 60 days, in which case we will notify you of the extension within the initial 30-day period and explain the reasons for the delay.

11 Children and Minors

The 777kd platform is strictly intended for adults aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that a user under the age of 21 has registered an account or provided personal data to 777kd, we will take immediate steps to close the account, delete the associated personal data, and return any funds deposited.

If you are a parent or guardian and you believe that your child may have accessed the 777kd platform or provided personal information to us without your consent, please contact our support team immediately via live chat or email so that we can investigate and take appropriate action.

21+ Only: 777kd enforces a strict minimum age of 21 years for all account holders. Age verification checks are applied at registration and prior to the first withdrawal. Players who misrepresent their age will have their accounts closed and any balances held pending identity review.

12 Changes to This Policy

777kd may update this Privacy Policy from time to time to reflect changes in our data processing practices, changes in applicable law, or improvements to our platform. When material changes are made — meaning changes that significantly affect how your personal data is processed or your rights in relation to it — we will notify you by email to your registered address and by displaying a prominent notice on the 777kd platform homepage for a minimum of 14 days before the changes take effect.

The "Effective Date" shown at the top of this Policy indicates when the current version came into force. Your continued use of the 777kd platform after the updated Policy's effective date constitutes acceptance of the revised terms. If you do not agree with any changes to this Policy, you should cease using the platform and may contact our support team to request account closure.

We recommend that you review this Privacy Policy periodically. Archived versions of previous policies are available upon request from our support team.

13 Contact and Complaints

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or have a concern about how 777kd has handled your personal data, please contact us through the following channels:

Live Chat: Available 24/7 directly on the 777kd platform — the fastest way to reach our support team for data-related enquiries.
Email: [email protected] (plain text — not a clickable link). Please use the subject line "Privacy Enquiry" or "Data Rights Request" to ensure your message is routed to the correct team.

777kd commits to acknowledging all privacy-related enquiries within 24 hours (Bangladesh Standard Time, UTC+6) and providing a substantive response within five business days. For complex data subject access requests, the response period may extend to 30 days as described in Clause 10.

If you are not satisfied with 777kd's response to your privacy concern after completing our internal complaints process, you have the right to escalate your complaint through appropriate legal channels available in your jurisdiction. 777kd will cooperate fully with any such process and provide all information reasonably required to support a fair resolution.

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